Yes. AI receptionist VoIP setup works the same as any other phone system — VoIP services like RingCentral, Grasshopper, and similar providers forward calls just like landlines and cell phones, so Ava answers on your existing number with no changes to your ads, trucks, or signage.
Every mainstream VoIP platform has call forwarding built in. Depending on your provider, it shows up as "call forwarding," "call handling," or "when unanswered" rules in the dashboard or app. You get the same options as any other line:
During onboarding, we walk you through the exact setting for your provider. The done-for-you setup is the same under-24-hour process as any shop — VoIP doesn't slow anything down. For a plain-English look at the mechanics, see AI receptionist and call forwarding.
If you ditched the landline years ago, nothing about your phone setup blocks you. Your VoIP number stays put, the forwarding rule lives inside your VoIP account, and you can flip it on or off yourself anytime.
A common setup for garage door shops on VoIP: the office line rings during the day, unanswered calls roll to Ava, and after-hours calls go straight to her. She captures the caller's name, number, address, and issue, books the service window, and the summary hits your phone by SMS and email seconds later. Same flat price, unlimited calls, no contract — whether Ava answers ten calls a day or a hundred.
Call the live demo and have Ava call you now — hear exactly what your customers will hear when they call your shop.